Company History

In 2022, Peter Haitz and Frederik Ranninger jointly founded Proturity GmbH, starting with ten experienced and extensively certified employees and a vast network of ServiceNow experts from across Europe.

The two Managing Directors of Proturity, have been active in the field of Service Management for over 20 years, extensive experience in mapping and optimizing processes within ServiceNow. Both initially started as clients, introducing IT Service Management within their respective companies using ServiceNow. Quickly, additional processes from areas such as Human Resources, Legal Services, Sales, Product Management, or Administration were digitized using ServiceNow. Subsequently, the two founders transitioned into consulting roles at ServiceNow partner companies, helping large and medium-sized companies in their digitalization and process automation with ServiceNow.

Due to the history of the founders of Proturity, we have a unique understanding of viewing issues from the customer's perspective and empathizing with the difficulties and challenges our customers face.

To serve the special needs of clients in regulated markets, Proturity GmbH is collaborating with noris network AG, which is a leading IT service provider in Germany, specialized in the provision of high-availability IT solutions for businesses. Through its self-hosted ServiceNow solutions, customers can use ServiceNow in a Schrems II-compliant environment.

Company Values & Fundamental Principles – Driving Excellence at Proturity

Welcome to Proturity, where we fine-tune your business engine with precision and passion! We understand the complexities involved in selecting, implementing, and operating service management software and platforms. At Proturity, we prioritize gaining insight into your challenges while also envisioning your desired outcomes.

Support Along the Journey – Your Pit Crew for Success

We take a comprehensive approach to support our customers, acting as your dedicated pit crew throughout the entire race. From the Qualifying Session of business analysis to the starting grid of ServiceNow implementation, through the essential pit stops of organizational change, and providing ongoing race engineering with our operational support, we ensure we fine-tune your business processes and maximize value, keeping you on the ideal racing line to pole position

Passionate About Your Success – Your Victory Lap

With a proven track record of empowering diverse businesses in both the private and public sectors, we are driven by our passion to guide you to the checkered flag of success. Our expertise lies in advising on the selection, introduction, and operation of service management software and platforms, committed to fine-tuning every aspect of your business engine to celebrate your upcoming victories.

Digital Transformation is About People – The Drivers of Change

At Proturity, we see every organization as unique, much like every race car and its drivers. We're committed to deeply understanding your specific aspirations and requirements for the tournament ahead. We embrace the inevitability of change and empower each individual to steer and shape that transformation - because in racing, no tournament victory is achieved without a skilled and cohesive crew.

The Fundamental Principles of Proturity – Our Racing fuel

Our core values guide everything we do. We believe in a principled approach that emphasizes collaboration, transparency, and continuous improvement. With a focus on delivering value and maintaining professionalism, we strive to exceed your expectations at every step of our racetrack together. These principles are the fuel of our company and are reflected in all our team members.

  1. 1. Emphasize Value: Prioritize what adds real worth, tuning every component for maximum impact.
  2. 2. Commence from Your Current Position: Start the race from the position you are currently in and work your through the necessary steps.
  3. 3. Advance Incrementally with Input: Make gradual progress while incorporating feedback, like fine-tuning your race car after every lap.
  4. 4. Cooperate and Enhance Transparency: Work together and ensure your efforts are visible to others, just like a well-coordinated pit crew.
  5. 5. Contemplate and Operate in a Com­pre­hen­sive Manner: Think and act with a broad perspective in mind, strategizing for the entire race, not just the next turn.
  6. 6. Maintain Simplicity and Pragmatism: Avoid unnecessary complexity and keep your approach practical, focusing on what makes the car go faster.
  7. 7. Improve and Automate: Continuously improve and implement automation where feasible, like optimizing your car’s performance with cutting-edge technology.
  8. 8. Exhibit Respect and Professionalism: Demonstrate respect and maintain a professional demeanor in your interactions, ensuring a smooth and respectful race to success.

At Proturity, we're committed to helping your business on the road to excellence. Partner with us to leverage innovative solutions and a principled approach that tailors every component of your business like precision-engineered parts on a racing car. Together, we'll make sure you not only reach the finish line as a champion in your industry, but outperform it.

Powering Success
Through Strategic Partnerships

noris network AGServiceNow